105 replies to this topic

[swmr545]

My bf and I went to Malabars for dinner the other night and we were both disappointed.

I've gone a few times with my mom and family and the service/food was great. However, when we were there it was just a bad experience.

I'm willing to give them the benefit of the doubt considering all other times I've been the service/food was good.

[Darthvader]

My bf and I went to Malabars for dinner the other night and we were both disappointed.

I've gone a few times with my mom and family and the service/food was great. However, when we were there it was just a bad experience.

I'm willing to give them the benefit of the doubt considering all other times I've been the service/food was good.

So what was disappointing? Half the times you were there is was good but not the other half of the times? Are you leading into how they singled you and your bf out and gave you bad service?

[swmr545]

So what was disappointing? Half the times you were there is was good but not the other half of the times? Are you leading into how they singled you and your bf out and gave you bad service?

We waited 10 minutes before being taken to a seat (the restaurant was pretty much empty and there was no one else waiting). It took the waitress another 10 minutes to bring us two glasses of water. I ordered a chicken sandwich, the chicken was dry. He ordered a pizza, it was bland.

We weren't the only ones that had this though. As we were leaving another family was complaining to the manager about the lack of service/quality.

[Darthvader]

We waited 10 minutes before being taken to a seat (the restaurant was pretty much empty and there was no one else waiting). It took the waitress another 10 minutes to bring us two glasses of water. I ordered a chicken sandwich, the chicken was dry. He ordered a pizza, it was bland.

We weren't the only ones that had this though. As we were leaving another family was complaining to the manager about the lack of service/quality.

I've never been to that place and I will say it's soley based on the reviews here. Overpriced food and liquor with poor service seems to be the norm for this place. Also sounds like they were understaffed for a Monday night, maybe everybody was out watching the MNF game. What also bugs me about the place is that you have to park in the back and walk around to the front to get in because it faces Prairie City. Looks odd to me.

[swmr545]

I've never been to that place and I will say it's soley based on the reviews here. Overpriced food and liquor with poor service seems to be the norm for this place. Also sounds like they were understaffed for a Monday night, maybe everybody was out watching the MNF game. What also bugs me about the place is that you have to park in the back and walk around to the front to get in because it faces Prairie City. Looks odd to me.

The enterance is in the "back". I thought the same thing, but the doors aren't facing Prairie City.

[Chad Vander Veen]

The Malabar by Arco is vastly superior to ours in every way

[Dave Burrell]

I've never been to that place and I will say it's soley based on the reviews here. Overpriced food and liquor with poor service seems to be the norm for this place. Also sounds like they were understaffed for a Monday night, maybe everybody was out watching the MNF game. What also bugs me about the place is that you have to park in the back and walk around to the front to get in because it faces Prairie City. Looks odd to me.

give it a try and find out for yourself Darth, its not that bad. I've been a few times and its been nice. But keep in mind - its not cheap, but the food is pretty good and the atmosphere nice.

btw, there is no door on the Prairie City street side - the door is facing the parking lot.

Like I said, it's nice but for us its not a place we'll go often.

[ChipShot]

OK, so the concensus is that it's over-rated, but at least it's over-priced.

Does that sum it up ??

[Dave Burrell]

OK, so the concensus is that it's over-rated, but at least it's over-priced.

Does that sum it up ??

hahaha I'd say thats a good summary

have you been?

[asbestoshills]

Bad Service and Bad food...

[ChipShot]

hahaha I'd say thats a good summary

have you been?

No, have not been there, just concluded that by reading the reviews. It looks like we won't be going anytime soon.

[Dave Burrell]

No, have not been there, just concluded that by reading the reviews. It looks like we won't be going anytime soon.

stick with BJ's - its a better place

[ChipShot]

stick with BJ's - its a better place

We like BJ's. And their pizza is under-rated. And the potato skins. And the cold 'Blonde' beer. No, it's not The Firehouse, but we know that. It's a good, casual place to grab some comfort food and watch a game. So sue me....

[_john_doe_]

We waited 10 minutes before being taken to a seat (the restaurant was pretty much empty and there was no one else waiting). It took the waitress another 10 minutes to bring us two glasses of water. I ordered a chicken sandwich, the chicken was dry. He ordered a pizza, it was bland.

We weren't the only ones that had this though. As we were leaving another family was complaining to the manager about the lack of service/quality.

And while you were there did you think to take this up with the manager?
Let him know your wait issues, your food issues, your distaste in your experience?
Food on table, manager there to see / experience first hand what the issue is?

What amazes me is that people are more interested in eating somewhere and getting poor service, just so they can (censored) about it later; Don't do anything to address the issue on the spot. But gladly complain later after the fact.

The entire problem/solution theory rides on your ability in having a solution put in place.

Every time I've been there, stellar food and drink.
And if it's not, I get the manager to fix it.
That's what I'm paying for.

[Dave Burrell]

We like BJ's. And their pizza is under-rated. And the potato skins. And the cold 'Blonde' beer. No, it's not The Firehouse, but we know that. It's a good, casual place to grab some comfort food and watch a game. So sue me....

hey I'm with you, I like BJ's too for their beers and appetizers - good stuff and good times.