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Beck's Furniture $600 Scam


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#391 fthomas

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Posted 25 December 2009 - 08:03 AM

QUOTE (folsom2008 @ Dec 22 2009, 02:19 PM) <{POST_SNAPBACK}>
Hi fthomas,
I am starting preparations for small court claim against Becks,
can you pelase share with us any information about your case or maybe same decision and case number?
It will help us to in our claim ?
Thanks in advance!


I'm not sure the case number would be of any use to you since judgments issued in small claims court don't set precedence. Also the laws and costs of filing are different in each state. I filed in Marion County in Indianapolis against Bassett Furniture. We had received the original $500 free gas certificate in August 2008 and it was to be fulfilled by FreeBeeGas (Tidewater Marketing). After they were forced to close in February we received the replacement voucher from BBZ. The day in July that I read about BBZ filing for bankruptcy is the day I filed my claim. The premise of my argument was that we had a written agreement with them to provide us with $500 in free gas in 20 months and that we also had an oral agreement from the salesman for the same. I argued that over a year later we had not received any compensation and from what I'd read about the new company it was unlikely we ever would. Even the representative from Bassett agreed in court that the odds of collecting the total $500 from MyFreeTravel was unlikely.

I had a very good judge who listened closely and then asked some very good questions of both myself and the woman from Bassett. Without actually using the words promissory estoppel that's pretty much what I argued. There was no way Bassett could fulfill their original promise to us ... to give us $500 in free gas in 20 months. Her rebuttal was to say this had been advertised as a rebate program and the judge looked at the original certificate and disagreed. It says nowhere on the gas certificate anything about rebates.

There is no written statement of how or why I got judgment. In court when we were finished presenting our case the judge said he would need some time to consider the matter and the ruling would be mailed. When I got it in the mail it only says that judgment is rendered in favor of the Plaintiff. So at least as far as Indiana law goes I must have had enough evidence to show Bassett owed us the money ... and not the $500 in-store credit that they wanted us to take. The judge responded to that offer by saying $500 worth of furniture was not the same as $500 in free gas ... especially in these times.

My advice ... go after the companies like Beck's that gave out these vouchers. Be well prepared, have copies of all correspondece and receipts, dates of phone calls and emails, and be prepared to present your case to a judge and answer questions. It was well worth the effort and time I spent gathering information. I quoted articles that I had read at different websites too and had copies of those articles to include with the copies I gave to the court.

If you need more specific details about how to proceed with the small claims case just let me know and good luck!

#392 folsom2008

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Posted 25 December 2009 - 09:07 AM

QUOTE (fthomas @ Dec 25 2009, 08:03 AM) <{POST_SNAPBACK}>
If you need more specific details about how to proceed with the small claims case just let me know and good luck!


fthomas, you are really kind person and I appreciate it.
My current status is :
I've received 1-st responce from BBB claim with Beck's responce that I posted here.
Beck's is suprised and confused as it's customer ...They are "learning" this matter...blah blah blah...

In addition I am waiting responce from California Department of Consumer Affairs, they've been asking to supply documents and more, I see their approach more serious than BBB's so far...Not sure about results though....
Anyway, I am giving Beck's lot of opportunities now before the court, so if they don't choose to settle it with me, I have a solid background of trying settling it peacefully... and Beck's can only blaim themselves here.

BTW, not that I am "hungry for the money", bu t does it make sense to sue them on amount above the damage ? Like 5000$? They really pissed me off with their attitude, I prefer to donate the extra money to charity and teach them lesson to respect their obligations to customers ...

#393 fthomas

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Posted 25 December 2009 - 10:29 AM

QUOTE (folsom2008 @ Dec 25 2009, 01:07 PM) <{POST_SNAPBACK}>
fthomas, you are really kind person and I appreciate it.
My current status is :

BTW, not that I am "hungry for the money", bu t does it make sense to sue them on amount above the damage ? Like 5000$? They really pissed me off with their attitude, I prefer to donate the extra money to charity and teach them lesson to respect their obligations to customers ...


I don't think in small claims court that you can sue for any amount above the contractual agreement. In other words it's not like in a criminal case where you can sue for pain and suffering. Of course, like I said, the laws in each state are different so you might look at the ones for your small claims court in California.

In addition to the BBB and California Department of Consumer Affairs you should file a claim with the Attorney General's Office in your state. After finding out we wouldn't be getting any money from FreeBeeGas I filed claims with both the Indiana BBB and the Indiana Attorney General's office. Bassett was quick to respond to both. I believe they were more concerned with the Attorney General's complaint since they already had an F rating with the BBB. I wrote to the Attorney General and enclosed copies of the original certificate and the correspondence I'd had with Bassett. And the representative from the AG's office told me they would keep the complaint open and ongoing until I was satisfied.

#394 folsom2008

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Posted 25 December 2009 - 11:01 AM

QUOTE (fthomas @ Dec 25 2009, 10:29 AM) <{POST_SNAPBACK}>
In addition to the BBB and California Department of Consumer Affairs you should file a claim with the Attorney General's Office in your state


You are absolutely right, I did it now.
Thanks again

#395 eradicator

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Posted 27 December 2009 - 07:04 PM

This is from Steven Horwitz's (who is the executive VP of the My Free Travel scumbag scammer company and owner of HORT Financial Rip-them-off company) LinkedIn page:

email me at steven@myfreetravel.com All invitations accepted. LETS DO SOME BUSINESS!!!!

Yeah, I'd like to do some, er, business with this scuzzwad. Business involving a baseball bat and his noggin, that is.

Anyone wishing to contact him directly and wish him a Merry Christmas and a Happy New Year can do so by emailing him at the above address. I can only assume it is a working email address. I emailed the loser and did not get a reply of any kind, and not a bounceback either so I assume it at least went through.

#396 blahdc

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Posted 28 December 2009 - 11:43 AM

Ok so I stopped by one of the Grant's Appliances to find out what the deal was. The guy I spoke with said they just received an email from the main office notifying the employees about it. I asked if he could print off one for me (see attachment).

Again this is Grant's Appliances not Becks. After reading through the new offer this new one is just as dumb. Now the customers will get 5 giftcards but they can only be spent on an item of $499 (tag price) or more. Multiple GC's can not be used on one purchase. So you have to make 5 $499 purchases within the next 3 years to use them all. This will not fly giftcards are not visa cards.

Attached Files



#397 jmreed97

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Posted 28 December 2009 - 12:10 PM

QUOTE (blahdc @ Dec 28 2009, 11:43 AM) <{POST_SNAPBACK}>
Ok so I stopped by one of the Grant's Appliances to find out what the deal was. The guy I spoke with said they just received an email from the main office notifying the employees about it. I asked if he could print off one for me (see attachment).

Again this is Grant's Appliances not Becks. After reading through the new offer this new one is just as dumb. Now the customers will get 5 giftcards but they can only be spent on an item of $499 (tag price) or more. Multiple GC's can not be used on one purchase. So you have to make 5 $499 purchases within the next 3 years to use them all. This will not fly giftcards are not visa cards.


I would go to small claims if I were you. I'm still waiting to see what Beck's is going to offer.



#398 sactownyakr

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Posted 29 December 2009 - 08:33 PM

The title of this is "...$600 scam"...

I just received an add from Beck's and the text "$500 free groceries" is by far the largest text on the page. This IS a scam at best, and might even be false advertising. It is NOT free. It is a 25% or LESS discount if and ONLY if you spend $100 or more.

For me, there are months when I do not spend $100, so I would get nothing. For those of you that spend $250, you're getting a 10% discount (less your time, effort, and materials).

From http://legal-diction...lse Advertising
"Any advertising or promotion that misrepresents the nature, characteristics, qualities or geographic origin of goods, services or commercial activities" (Lanham Act, 15 U.S.C.A. § 1125(a)).

The "Nothing is free" argument is moot. An add stating "Free DVD with purchase of any regular priced DVD" is very clear. It is up to the buyer to decide if he wants to consider the second DVD free, or 2 DVDs at half price. It is not misleading, like Beck's add.

So yes, this is a Beck's Scam. And they know it, but they don't care, as evidenced by all the posts on this site about poor customer service and the fact that they continue to run this and similar adds.

Yes, buyers should do there homework to protect themselves from scams. That is why I came to this site. However, that does not make it any less of a scam.

Note that the question of if this is a Beck scam has nothing to do with the company they use in their promotion.

Glad to see that cases against the Beck's of the area are being won, and that so many are now refusing to shop at these dishonest businesses. There are too many honest and fair businesses that need our patronage.




#399 folsom2008

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Posted 30 December 2009 - 10:07 AM

QUOTE (sactownyakr @ Dec 29 2009, 08:33 PM) <{POST_SNAPBACK}>
The title of this is "...$600 scam"...

I just received an add from Beck's and the text "$500 free groceries" is by far the largest text on the page. This IS a scam at best, and might even be false advertising. It is NOT free. It is a 25% or LESS discount if and ONLY if you spend $100 or more.


sactownyakr, can you please upload here the add they sent, some of us will need to use it later against them.


#400 SacPerson

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Posted 30 December 2009 - 05:43 PM

Hello to the Fooled-by-Beck's Group. I am new to this board, and have also been fooled into believing the Beck's free $600 grocery program was legitimate and in good faith. I have waited since June to receive a $25 rebate, and have received nothing. I would have never purchased furniture at Beck's, but for the enticement of $600 free groceries. After two rebate companies have gone out of business, I do not have faith Beck's will honor the $600 promise of free groceries.

I would like to encourage anyone reading this who is in a similar situation, to file claims with:

1. California Attorney General's Office
http://ag.ca.gov/con...rm.php?cmplt=CL
This is the online link. I filed a week ago, and have not yet heard back.

2. California Dept. of Consumer Affairs.
This agency regulates Beck's furniture retailer license.
http://www.dca.ca.go.../complfrm.shtml
I filed an online complaint, and received a call a few days later. An investigator has been assigned and is supposed to contact Beck's.

3. Better Business Bureau.
https://odr.bbb.org/....aspx?siteID=67
I filed a complaint, and BBB reviewed it and forwarded it to Beck's, which has a couple of weeks to respond.

Unfortunately, I have tried in vain to contact Beck's, by phone, email and even certified letter, but with no response, no courtesy, nothing from Beck's.

Has anyone on this board received any communication from Beck's about what customers should do , now that My Free Travel is not honoring rebates?

Has anyone actually gotten Beck's to respond to an inquiry?

I am hoping that one or more of the three organizations I have filed complaints with will help resolve the situation, so I do not have to go to small claims court.



#401 folsom2008

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Posted 30 December 2009 - 07:14 PM

QUOTE (SacPerson @ Dec 30 2009, 05:43 PM) <{POST_SNAPBACK}>

Welcome SacPerson, lmaosmiley.gif
I've alse filed complaints with all mentioned above organisations.


1) I've received responces from Beck's via BBB on 12/23/09:
Beck's Furniture just found out on Monday the 21st that My Free Travel has closed indefinitely. My Free Travel has not stated or printed that they have filed for bankruptcy.
The customers were promised a redemption program that paid out over 2 years. In light of the recent events, Beck's is investigating the situation. In an attempt to help the consumer receive this. Beck's Furniture never promised or advertised $500 in cash to our customers. As soon as Beck's get word of what the next step is, all of our voucher customers will be contacted. Beck's Furniture is doing everything that we can to help our customers when dealing with this independent company.


2) From DCA I've received emails and phone call and supplied all the information they've been asking -Nothing from Beck's there yet

3) Nothing yet from California Attorney General's Office

4) And the winner is responce from "THE BEST CUSTOMER SERVICE MANAGER EVER" -Lara from Bec's Rancho Cordova on 12/23/2009:

"I am have been assured that we requested the print, TV and radio ads be pulled. I have been informed that it takes a little time but we did stop running the promotion as of last Tuesday. As soon as I have information as to what is going to take place I will be happy to contact you. I am sorry for all the frustration with this matter.

Lara Francecisco
Beck's Furniture
Customer Service Manager
916-353-5000 ext. 5053



biggrin.gif I'm afraid we will see you soon in Small Court with us


#402 SacPerson

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Posted 30 December 2009 - 09:37 PM

Here's another option for filing a complaint. Has anyone tried the Illinois Attorney General, which is the headquarters for My Free Travel? Here is the link: http://www.illinoisa...ecomplaint.html

I found another web board: Ripoffreport.com, and there are a lot of people complaining about my free travel.

I am going to try submitting a complaint to Illinois AG.



#403 jmreed97

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Posted 30 December 2009 - 09:48 PM

QUOTE (folsom2008 @ Dec 30 2009, 07:14 PM) <{POST_SNAPBACK}>
2) From DCA I've received emails and phone call and supplied all the information they've been asking -Nothing from Beck's there yet


What link did you use for the DCA, I submitted a complaint and they responded that I should pursue a claim with the BBB or small claims. That wasn't quite what I was hoping for.



#404 folsom2008

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Posted 30 December 2009 - 10:10 PM

QUOTE (jmreed97 @ Dec 30 2009, 09:48 PM) <{POST_SNAPBACK}>
What link did you use for the DCA, I submitted a complaint and they responded that I should pursue a claim with the BBB or small claims. That wasn't quite what I was hoping for.


Bureau of Electronic and Appliance Repair, Home Furnishings and Thermal Insulation (BEARHFTI)
https://app.dca.ca.g...conline-sac.asp
I believe that you went to the same link.
I can give you email of person from DCA who was contacting me about the claim ..

#405 jmreed97

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Posted 30 December 2009 - 10:19 PM

QUOTE (folsom2008 @ Dec 30 2009, 10:10 PM) <{POST_SNAPBACK}>
Bureau of Electronic and Appliance Repair, Home Furnishings and Thermal Insulation (BEARHFTI)
https://app.dca.ca.g...conline-sac.asp
I believe that you went to the same link.
I can give you email of person from DCA who was contacting me abou the claim ..

Thanks!!





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