That's too bad - I've been there three times are really like it. Their mole is fabulous and they have some of the best chile verde in town (though the bar for that dish is, locally, not very high).
Maybe I just ordered the wrong thing. We went for lunch. It wasn't that busy. They were very prompt with the chips & salsa and water. Didn't like the salsa, but I realize that's just a subjective thing. It's not something that would keep me away. Waited 20 minutes for a menu and to find out who our waitress was (blonde). Waited another 20 minutes for the food. My enchilada had dry, bland meat and hardly any sauce.
If I go there again, it will be when somebody else is choosing the location. I'll be sure and try the chile verde if there is a next time. I really do wish them success.