12 replies to this topic

[jedisupermom]

My truck was "keyed" (or scractched by someone) over the weekend and am in need of a good Auto place to have the scratch repaired. It is not deep, probably not past the clear coat.

Any recommendations?

Thanks.

[tsukiji]

These have been highly recommended. I've used Gamboa's.

http://www.bbb.org/n...nto-ca-12000391

http://www.bbb.org/n...nto-ca-17000794

[Agent19]

Folsom Lake TOYOTA Certified Collision. I've had to bring 4, yes 4, of my cars there recently and I cannot ask for better service, quality, and speed. Definitely #1 in my book. They repair all makes of cars, not just Toyotas. Just had my Porche painted and other repairs made and it's beautiful. They offer some really good coupons too. They're the one at the Automall not the one by their service center. That's a different company. 916-355-1531

Edited by Agent19, 29 May 2012 - 08:02 AM.

[AMETHYST PRODUCTIVITY]

Troy at Finish Line in Rancho Cordova. He's a member of the Folsom Business Club and is highly recommended by many here in Folsom. I don't have the # at the moment but easy to google.

[granto]

My truck was "keyed" (or scractched by someone) over the weekend and am in need of a good Auto place to have the scratch repaired. It is not deep, probably not past the clear coat.

Any recommendations?

Thanks.

I had work done at Sierra Autobody (Hazel/Greenback). They were lower than the insurance provided place and did a really nice job. I went back there for some scratches on my truck and he showed my how to do a fix myself that would be good enough, rather than repaint the whole quarter panel.

[Pool Runner]

My wife's Subaru Outback was rear-ended back in February and we had Folsom Lake (place on Blue Ravine next to Folsom Lake Toyota service center) repair our car. Paint match was perfect , our car is a three stage pearl white color which is difficult to match. Eventhough our car was hit in the rear, they had the job done in about three days and updated us daily.

[MikeinFolsom]

My truck was "keyed" (or scractched by someone) over the weekend and am in need of a good Auto place to have the scratch repaired. It is not deep, probably not past the clear coat.

Any recommendations?

Thanks.

Definitely not Body Crafters.....at all.

[leenda]

Definitely not Body Crafters.....at all.

What is your problem with Body Crafters? A couple of years ago they did an absolutely fantastic job on restoring the front end of my little Saturn when some idiot in Carmichael ran a red light and I ended up "under" his pickup. Perfect paintjob....perfect restoration. What's your gripe whth them? I'm curious....

[Pool Runner]

One thing to remember when picking a body shop, it's actually not the shop that is most important (while still important to pick a reputable shop) but it is you're insurance company & type of coverage that ultimately determines the type of quality you will get in the end.

I used to work in this industry both on the shop side and insurance. Sometimes the shop is held to extremely tight requirements by the insurance company handling you're claim. An example would be like on a red car if your car was keyed on the back door but the insurance won't pay the shop to blend the adjacent quarter panel for a seamless blend.

Think of a bodyshop as sort of like a realtors office, each service advisor works for or handles a different insurance company I.e. Farmers, Progressive, Allstate etc... And they care about your car while it's in the shop differently. The bottom line is the better your insurance company, the better the service/ care at the bodyshop. This goes without saying but the best service, care is a cash payment, meaning no insurance. Just my two cents.

[MikeinFolsom]

What is your problem with Body Crafters? A couple of years ago they did an absolutely fantastic job on restoring the front end of my little Saturn when some idiot in Carmichael ran a red light and I ended up "under" his pickup. Perfect paintjob....perfect restoration. What's your gripe whth them? I'm curious....

You are correct....a couple of years ago they repaired my Suburban and left it flawless. The next vehicle? Not so much. Three times in the shop. Two visits by a field rep of the other insurance company. The only thing I wanted fixed??? I just wanted my hood to close properly without having to force it over to one side to get it to latch. It was obvious the left fender wasn't lined up correctly the seam went from 1/4" up to almost 3/4" in some places and they kept saying it was 'manufacturer defects' that didn't allow them to properly align it. Anyways, took it to another shop, it was repaired correctly.....never going back.

I think they changed ownership a short while back....maybe in the last two years or so?

[Hand19]

Definitely Folsom Lake Toyota Certified Collision. They have the nicest people there. They really care about their customers. The manager went out of his way to help me with a car rental and continually followed up with me as my car was being worked on. My car looks like new! I wouldn't go anywhere else.

[Hand19]

One thing to remember when picking a body shop, it's actually not the shop that is most important (while still important to pick a reputable shop) but it is you're insurance company & type of coverage that ultimately determines the type of quality you will get in the end.

I used to work in this industry both on the shop side and insurance. Sometimes the shop is held to extremely tight requirements by the insurance company handling you're claim. An example would be like on a red car if your car was keyed on the back door but the insurance won't pay the shop to blend the adjacent quarter panel for a seamless blend.

Think of a bodyshop as sort of like a realtors office, each service advisor works for or handles a different insurance company I.e. Farmers, Progressive, Allstate etc... And they care about your car while it's in the shop differently. The bottom line is the better your insurance company, the better the service/ care at the bodyshop. This goes without saying but the best service, care is a cash payment, meaning no insurance. Just my two cents.

I have to disagree. It's NOT the insurance who determines the quality. One can choose whatever body shop they want to have repairs done to their cars. People are so misled by their insurance companies. The insurance companies have agreements with repair shops and they push them to rush the jobs and put the cheapest parts on the cars. That's how the insurance companies make their money. The customer needs to take charge and tell the insurance company who THEIR preference is and stick with it. Rush jobs are just that....rush jobs. Personally I want my car done by a center that takes the appropriate time to make sure the job is done right and the vehicle is safe for me and my passengers. And, if your insurance company directs you to "their" preferred shop, it's usually through their 800# and not directly from your agent. Ask your agent who THEY prefer in addition to their company's Direct Repair Programs (or "preferred" shops as they call them). If he/she is a good agent, you'll be given you a few options including shops outside of their DRP.

[jlm]

Cooks collision in EDH. I can't recommend them enough! They have been very helpful to me, my parents and my grandmother; both with insurance and non-insured issued.